Item not what seller said.

Discussion in 'Australian Consumer Law Forum' started by Br3nt, 6 September 2018.

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  1. Br3nt

    Br3nt Member

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    I’ve seen a lot of people getting shafted on gumtree - thought I was immune..

    I was looking for a PlayStation VR headset - the V2 upgraded one. I asked the seller if the one he was selling was the V2 - he said yes.

    I agreed on a price and went to collect. I did inspect the item but was in a rush and the fact the house absolutely stunk like stale cigarettes... I grabbed the headset and left.

    Once I got home and opened the box, after being hit in the face from the god aweful smell, I noticed it wasn’t in fact the V2 headset.

    I’ve asked for a refund to which the seller simply laughed at me and said “yeah, nah. No refunds, you inspected the item when you were here”. “Enjoy the smell!”.

    Can I take the matter further - I have a record of messages of him stating it was the V2 headset.

    TIA
    Br3nt
     
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