I hit a car (Nissan 370Z, 2009 year car) from behind on 21/5/18 on Old Windsor Rd, Stanhope Gardens NSW 2768.
I’m not insured and the car I hit is insured by GIO. On 29/5/18, I replied a phone call from the car insurance and admitted that I hit the car, but they didn’t tell me how much it will cost. Actually GIO already approved a quote $4,624.03 on the same day.
I rang GIO again on 12/6/18 again to ask for the price but they said they haven’t received the bill yet. The first time I received the bill is 14/6/18, I was shocked because the bill is too high. I rang GIO again and ask them why they didn’t tell me the price when I rang them on 29/5/18 But they can’t give me a proper explanation. This bill charged me $3660.43 on new spare parts, I asked GIO provide me all invoices where they purchased those parts but GIO didn’t provide them to me.
Do I have right to choose other repairers and get a reasonable price? I can see from the picture I took from Old Windsor Road I didn’t cause too much damage, but in the bill I need to pay the whole muffler system, lamps and other parts behind the rear bumper, the total cost is over $3600. I’ll pay if I caused those damages, but GIO didn’t tell me anything when they assessed the car. I don’t know if I caused those damages or they were already there before I hit the car or it happened after I hit the car.
I know GIO is very powerful and I am not able to win if I take them to court. But I really don’t know what I’m paying for and why they don’t tell me the quote before processing the order ? I should have right to know how much it will cost to repair the car and check if those damages are caused by me.
This bill really freaks me out and I’m afraid they will take action against me if I don’t pay the bill.
Do I need to pay the bill $4624.03 GIO sent to me or pay for the damage I can see from the picture I took on 21/5/18 on Old Windsor Road?
I’m not insured and the car I hit is insured by GIO. On 29/5/18, I replied a phone call from the car insurance and admitted that I hit the car, but they didn’t tell me how much it will cost. Actually GIO already approved a quote $4,624.03 on the same day.
I rang GIO again on 12/6/18 again to ask for the price but they said they haven’t received the bill yet. The first time I received the bill is 14/6/18, I was shocked because the bill is too high. I rang GIO again and ask them why they didn’t tell me the price when I rang them on 29/5/18 But they can’t give me a proper explanation. This bill charged me $3660.43 on new spare parts, I asked GIO provide me all invoices where they purchased those parts but GIO didn’t provide them to me.
Do I have right to choose other repairers and get a reasonable price? I can see from the picture I took from Old Windsor Road I didn’t cause too much damage, but in the bill I need to pay the whole muffler system, lamps and other parts behind the rear bumper, the total cost is over $3600. I’ll pay if I caused those damages, but GIO didn’t tell me anything when they assessed the car. I don’t know if I caused those damages or they were already there before I hit the car or it happened after I hit the car.
I know GIO is very powerful and I am not able to win if I take them to court. But I really don’t know what I’m paying for and why they don’t tell me the quote before processing the order ? I should have right to know how much it will cost to repair the car and check if those damages are caused by me.
This bill really freaks me out and I’m afraid they will take action against me if I don’t pay the bill.
Do I need to pay the bill $4624.03 GIO sent to me or pay for the damage I can see from the picture I took on 21/5/18 on Old Windsor Road?