Home security alarm system company charged $28.60 on 1/8/13 despite the contract being terminated on 16/07/2013. They've been sending be monthly bill since then. One morning in June after moving into the current property, I called phone number 55788711 listed on my alarm pad regarding a peeb sound coming from the alarm number pad inside the house. I was told by the company owner that it was due to the battery needing replacing and if I subscribed to their back to base service he would do it for no cost. He gave me Brendon's (his son in law) phone number. Brendon helped me get rid of the alarm and told me that beeping was due to phone line been dropped as a result ownership change. He told me every thing was fine and asked me sign a contract a contract regarding back to base subscription (he did not inform me that it was 3 years contract and that it could not be terminated - these terms were printed on the back side of paper which I signed and I was unaware of these terms prior to signing the contract form). After few days the pad beeper went off again and I was able to stop it beeping myself. I got 2-3 messages from the base station regarding the need to change my battery. I called Brendon a few times, he told me every thing was ok. After few more messages from the base I called Brendon again and he told me that I need to talk to Sonia (Brendon's wife) regarding scheduling an appointment. I called Sonia and was told I will be charged $130 for Brendon to come to my house. I informed her that I'd spoken to her father earlier and come to an agreement with him. She called me back and told me that's fine but I will be charged around $40 for the new battery. I told her that was not the agreement. I phoned Brendon again and I was asked by Brendon to change the battery (these are large special batteries which are hard to find) myself (I had no idea how to do it - I did manage to learn and do it later on myself). When even after 10 - 14 days the batteries was not changed. I decided to terminate the contract and I learnt then that it was a 3 years fixed contract which was not breakable. After having to change the security system batteries myself I spoke to Sonia regarding terminating my contract and then was put through to the Accountant of the company probably around 16/07/2013. After explaining myself to accountant th decision was made that contract will be terminated but I should pay in total $88 for the home visit, which I was happy to do and was charged the balance of $59.40 on the 16/07/2013. I had no problem paying for the service I received. Unfortunately nothing was given to me in writing by the accountant. I thought that problem was settled then. My recent credit card statement showed I was charged again $28.60 after that on 01/08/2013, I cancelled my credit card, but they keep sending me monthly invoice. When I tried to call the security company manager Brendon or his Wife Sonia 4-5 times since then. They would not speak to me and always put me through her secretary who keeps sending me the pay out figure for the full 3 yrs contract which is about $1200. What should I do? Thank you.