My husband passed away at home from a massive heart attack. I called 000 as this was taking place, the ambulance and police came. I did not know an undertaker so the police called the government contracted undertakers and then our doctor was notified (they thought it may have to be a coronal because my doctor was on holiday, but fortunately he was at home) and a certificate was issued. The next day I decided not to use the undertaker for his services, and contacted another undertaker to take care of my late husband. He collected my late husband from the government undertaker and was taken to his premises. This all occurred in May. I recently got a call from the government undertaker who said that they had been sending a bill of transfer to the undertaker I had chosen, and was not being paid, and said that I was liable for the account. My question is why haven't they sent the account to me previously? And am I liable for the bill of transfer?