John started a tennis training school in January 2015 and utilises his home tennis court in his one-acre large backyard. John’s business has grown to 50 paying school children each term and decided to invest in more facilities to better handle the increasing student population.
In December 2016, he resurfaced one tennis court and added two more expensive courts at a total cost of $60,000 from a brochure given to him by the supplier/installer. The supplier/installer patented a new child friendly tennis court with a “smooth, soft, and flawless” surface. This surface was recommended to John by the supplier/installer as being suitable for his tennis training business.
However, John was displeased with the courts because cracks appeared on all the courts, making the bounce of the balls unpredictable and difficult to teach tennis. The supplier/installer inspected the cracks and determined that this was the result of ground movement caused by the recent floods and not the product or poor installation.
John would like to know what he can do about the situation.
In December 2016, he resurfaced one tennis court and added two more expensive courts at a total cost of $60,000 from a brochure given to him by the supplier/installer. The supplier/installer patented a new child friendly tennis court with a “smooth, soft, and flawless” surface. This surface was recommended to John by the supplier/installer as being suitable for his tennis training business.
However, John was displeased with the courts because cracks appeared on all the courts, making the bounce of the balls unpredictable and difficult to teach tennis. The supplier/installer inspected the cracks and determined that this was the result of ground movement caused by the recent floods and not the product or poor installation.
John would like to know what he can do about the situation.
