I need some legal help. $2000 was taken from my bank account by a company and they won't refund it! Brief story: I went to a seminar to see a famous business man talk. Before him, other "successful" people gave talks and also promoted their products, very slyly may I say. Anyway, I fell hook, line and sinker for one in particular, so we had to sign up there and then after the talk. It was a $4500 package. I paid a $1000 deposit and signed a contract (without reading the terms on the back of it). Anyway, I was excited to continue until a few days later, I received an email from the company stating what was included (and they changed the package, the software wasn't included, which is what I was signing up for) so I asked for a refund. I was told I was outside 3 day cooling off period. I said it didn't matter that I haven't received what I signed up for. Then 2 days later they took a further $1000 from my account without asking me. Absolutely furious! No honest legitimate company would refuse a customer a refund for legitimate reasons. They won't refund my money so I'm wondering, can I take them to vcat? Do I have a case?