I took my cat to the vet's with a lump on his head. I was 10 minutes late for the appointment and was told the vet was not there. I left the cat in their care with specific instructions to call me when he returned so I could explain the situation to him. Within 20 minutes of being there, I got a call to return. I went straight away and was given the cat in his box, told that he had an abscess that had been lanced and to take him home and to keep him inside. I paid $100. Within an hour or returning home, the cat was bleeding profusely and I called the vet 6 times to which there was no answer. I took him to a different vet who fitted a drain in his head and kept him for two days. They were unsure as to why the cat was bleeding with no pus as an abscess usually presents and sent him home with pain meds, antibiotics and strict instructions for his care after paying a $500 bill. They followed up with the other vet and told me the information he gave them was 'sketchy'. When I returned to the new vet 36 hours later, they to me that he was still bleeding unusually and had to be kept. Within an hour, the cat suffered a massive bleed and had to be put down resulting in my loss of my animal, of half a day's work and yet more money. The vet said it was more than likely he actually had a brain tumor or a haematoma but due to the severity of the cat's condition, there was not enough time. Am I entitled to get a refund from the first vet and any other compensation in relation to the resulting debts I now have and the loss of my family animal?