Australia's #1 for Law

Join 150,000 Australians every month. Ask a question, respond to a question and better understand the law today!

QLD Australian Consumer Law - Sued by Telephone Company - What to Do?

Discussion in 'Australian Consumer Law Forum' started by Harvey, 7 November 2015.

  1. Harvey

    Harvey Member

    Joined:
    7 November 2015
    Messages:
    4
    Likes Received:
    0
    I signed a 1 year contract with a telephone company cause I want a phone and a wifi connection, then I paid $2000 a month for the connection, but after three or four months, I can no longer pay my bills because of some financial problems. When I didn't pay for a month, they cut off all the connection, so I don't have phone and wifi connection, but then after a few months they sued me for the huge bill even though I never had any phone and wifi connection. What do I do under Australian Consumer Law?
     
  2. Rod

    Rod Well-Known Member

    Joined:
    27 May 2014
    Messages:
    3,249
    Likes Received:
    443
    $2k/mth?? Sounds like a business plan.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. JS79

    JS79 Well-Known Member

    Joined:
    2 October 2015
    Messages:
    307
    Likes Received:
    36
    Did you know how much you were to pay prior to the plan starting?
    Is this plan for an individual plan or business plan?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. Harvey

    Harvey Member

    Joined:
    7 November 2015
    Messages:
    4
    Likes Received:
    0
    One year contract to have the phone and wifi thing. Then I need to pay monthly for $85/month. It's an individual plan.
     
  5. JS79

    JS79 Well-Known Member

    Joined:
    2 October 2015
    Messages:
    307
    Likes Received:
    36
    How much is your plan per month?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. JS79

    JS79 Well-Known Member

    Joined:
    2 October 2015
    Messages:
    307
    Likes Received:
    36
    If you have a contract to pay $85 per month for 12 months - then you will need to pay it until it ends even if you are not connected due to not paying the bill.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. Harvey

    Harvey Member

    Joined:
    7 November 2015
    Messages:
    4
    Likes Received:
    0
    Even if I never used the wifi and the phone? They cut the connection off and even though I can't use it, I still have to pay for something I didn't use?
     
  8. Harvey

    Harvey Member

    Joined:
    7 November 2015
    Messages:
    4
    Likes Received:
    0
    I will pay the bill for the month that I used the wifi and phone, but expecting me to pay even after cutting the connection off is not fair.
     
Loading...

Share This Page

Loading...
gt;