Hi. When I visited newer shop a few day ago. My first impression was great. The large area, many frames, mattresses, assembles. I was served by the shop assistant in a certain area of the shop, going in the middle around. I felt there was something unpleasant. I felt trapped at that area and I realized that there were more than a half of items without any prices and information about each of them. I started to observe the shop and other customers. Everybody was in the same situation and there was a little change to go my way and to see other products at the shop because other shop assistant approached to serve again. I said, that there aren't any prices and information and the shop assistant replied that she was there to help me. I left the shop with and after that, I had to ask what was being hidden there, why the prices and information aren't displayed. I didn't buy anything and left the shop. It was my first experience in Australia like that. I came home, thinking about it again and again. I started looking for information about Australian Customer Law rights and I got on this website. Last Saturday, I visited the shop again. The shop assistant remembered me and I said I would like to go my way and I repeat what I said before (no prices and information). I couldn't get to the areas where items without prices were because a guy started to talk to me. I said that I want to know prices and to get information about items. The guy didn't give me any information and he went his way asking his questions. He started to be impatient because I repeated my requirement and he suddenly said that I was rude, that he will call the police. I felt shocked! He repeated, again and again "Please, leave!" When I said, I would like to talk to the boss, I learned that he is the boss. It was very clear to me, that there isn't any chance to move forward. He said, "Please, leave!" again and again, and I stayed very calm. It was a shocking situation for me and how I was treated. I knew I had to stay and I started to record on my mobile what happened in next couple minutes. I said, that "I am your customer and this shop is opened till 3pm and I can stay as long as I like". He was interrupting me and he said that I am not his customer and repeated "Please, leave!" This guy is a business owner and he showed unprofessional behaviour. I suppose that was an example of misleading conduct. Am I right? My question, is what can I do now? Does anybody have any experience like mine?