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WA Australian Consumer Law - Do Retail Outlets Have to Display Price?

Discussion in 'Australian Consumer Law Forum' started by JLD, 22 August 2016.

  1. JLD

    JLD Member

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  2. Sophea

    Sophea Well-Known Member

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    If something scans at the wrong price, you do not have a "right" to receive that item at the lower price. The seller has the right to offer the product to you at the correct price if it is different to that which is scanned which you can accept or reject. However some stores have their own policies regarding what they will do in this situation. For example some supermarkets have their own policy that you will receive an item at the lower price where there is a discrepancy.

    Australian Consumer Law Rights – Incorrect Pricing - Legal Blog - LawAnswers.com.au
     
  3. JLD

    JLD Member

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    Thanks Sophea, I understand that. We had a broken screen on one of our tills that shows the customer the price each items scans at. They were very angry and said we were trading illegally, because he could not see the scanned price. Our receipts are itemised. Is this correct?
     
  4. Sophea

    Sophea Well-Known Member

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    If he can see his receipt or tell him what the item cost at the till, then I don't know what he is worried about. I have heard nothing about stores being required to show customers the prices of items as they are scanned. They can ask if they want to know.
     
  5. JLD

    JLD Member

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    Thanks
     

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