Hi.
I am a student in University. I have a Vodafone sim with one year lock in contract. Last month and this month, due to some system bug, I was charged a lot on my vodafone post paid plan (my plan is 50$ plan with 1300 international mins and 12 gb data).
Two enquiries were raised: one, on my Sept bill and one for my October bill. The October bill is yet to be produced, but Vodafoae claimed that I used 1300 mins in two days, which I didn't. They have reimbursed me for last month and this month's excess charges have been wayed off...
Is there anyway I can get out of this contract under Australian Consumer Law? I'm really annoyed with Vodafone.
I am a student in University. I have a Vodafone sim with one year lock in contract. Last month and this month, due to some system bug, I was charged a lot on my vodafone post paid plan (my plan is 50$ plan with 1300 international mins and 12 gb data).
Two enquiries were raised: one, on my Sept bill and one for my October bill. The October bill is yet to be produced, but Vodafoae claimed that I used 1300 mins in two days, which I didn't. They have reimbursed me for last month and this month's excess charges have been wayed off...
Is there anyway I can get out of this contract under Australian Consumer Law? I'm really annoyed with Vodafone.