What is the relationship between the job poster and the platform Airtasker. They seem to be saying that once a tasker (who completes the task) and poster have agreed, the contract is between the two and nothing to do with Airtasker. However, they take 15% of what I as job poster pays at completion of the task.
- Is Airtasker not my agent?
- What happens if the tasker claims to complete the job but is not according to me? Airtasker seem to wash their hands leaving the two parties to dispute.
- When I objected to demands of payment due to incomplete job, the tasker sent abusive emails. Airtasker engaged in a mediation kind of process where they asked me what I was willing to pay but I have heard nothing.