Adobe rip off? Auto renewing subscriptions and huge Cancellation fees

[Gilariel]

Hi there, first time posting for me.

Today I discovered that I've been paying for Adobe stock images for 6 months. Originally I signed up for a free 1 month trial for Adobe stock images (approx $40 per month) ...but evidently I didn't cancel it (I swear I did...but...) and now it's clicked over 6 times and I only just discovered it in my bank statements. I've never used any images beyond the first free month.
As you can imagine, I cancelled the service only to be hit with a $98 cancellation fee!!*!

1. Is there any hope of getting my money back since I've not used any images?
2. Is a cancellation fee that big even legal?!? It hasn't cost them anything, so why am I having to cough up $98!?

Any advice appreciated

 

[Lance]

Hi Gilariel,
Jump on the website and check the terms and conditions. Have a look at what you signed up for. If the told you all of this information before you signed up, then I'm not sure there is an easy way out.

 

[Rod]

Is a cancellation fee that big even legal?!? It hasn't cost them anything, so why am I having to cough up $98!?

Probably not. But the time and effort into chasing the $98 is not going to be worth it. Unless you like to argue on principle in which case the amount of money and time you spend is irrelevant.