Hi, please help
I bought a 2 year old VW with less than 30k km's with another 12 months manufacturer's warranty to expire.
The car has been giving trouble, when to the VW dealer 3 times did not get fixed properly. It was taken to the manufacturer's dealer for the 4th time and now been with the dealer for over 6 weeks still not fixed. I have made to sure VW head office is involved too.
According to ACCC and NSW fair trading they can't help because it was a private purchase. My question is where to do I go to to recover my money or get a replacement since it can be categorised as a major repair, Do I goto NSW civil and tribunal administrative tribunal and which government authority can help me?
Anyone else in this predicament?
tx Dev
I bought a 2 year old VW with less than 30k km's with another 12 months manufacturer's warranty to expire.
The car has been giving trouble, when to the VW dealer 3 times did not get fixed properly. It was taken to the manufacturer's dealer for the 4th time and now been with the dealer for over 6 weeks still not fixed. I have made to sure VW head office is involved too.
According to ACCC and NSW fair trading they can't help because it was a private purchase. My question is where to do I go to to recover my money or get a replacement since it can be categorised as a major repair, Do I goto NSW civil and tribunal administrative tribunal and which government authority can help me?
Anyone else in this predicament?
tx Dev
