I worked as a Customer Service Officer for 12 months until the department was split and my role changed title (no new contract or change in salary) to 'Office Administartor'. I have been very happy in this role for an additional 6 months, however after another employee resigned from 'Customer Service Manager', I was then offered to move back and manage Customer Service, which I formally declined.
A few days later they called me in and said the way the business is setup now they require me to be Customer Service Manager and it's effective immediately. They have now given me no choice but to move desks and take on this role. No increase of pay, no incentives, just a larger workload and responsibilities I do not feel comfortable with. I have not received any paperwork or an employment contract, just a typed up job description.
Could somebody please tell me if this is illegal?
Thanks
A few days later they called me in and said the way the business is setup now they require me to be Customer Service Manager and it's effective immediately. They have now given me no choice but to move desks and take on this role. No increase of pay, no incentives, just a larger workload and responsibilities I do not feel comfortable with. I have not received any paperwork or an employment contract, just a typed up job description.
Could somebody please tell me if this is illegal?
Thanks
