We speak with LawTap lawyer Ryan Birch at Revolution Law located in Brisbane, Queensland to learn more about him and his law firm.
1. Tell us about the areas of law you practice, the work that you do and the types of clients you work with at Revolution Law
Our areas of practice really relate to anything involving an injury or illness whether it be from a motor vehicle accident, an accident at work or anything in between where we can commence a claim against a client’s insurer attached to their superannuation policy for Total Permanent Disablement (TPD) or Income Protection in addition to other potential claims.
2. What do you enjoy most about your job?
Coming from two high end Queensland personal injury law firms, my former team and I did not have the time due to high caseloads and unreasonable demands/reporting to be able to put time or funds into taking care of our clients, at one firm we weren’t even allowed to send our clients flowers after something terrible had occurred as it cut into profit.
Hence why I left and started Revolution Law, as I am now part of a group that simply love looking after our clients whether it be down to answering their problems (both legal and non-legal) through to just always being contactable and all of this without taking half of our client’s net settlement at the end of the matter which occurred in the majority of many settlements from my experience with other personal injury firms.
Giving back to clients by providing more and always ensuring that our clients will always receive the majority of their settlement (not half) thereby seeing their reactions, particularly when obtaining outstanding results is what keeps me excited about my job.
3. What’s the biggest challenge or hardest part of your job?
The biggest challenge is managing the stigma surrounding claims involving an injury such as TPD claims against the client’s superannuation because of misconceptions that we may be suing another party such as the driver of another vehicle or the employer directly. Once we explain to our clients that as a result of this stigma, so many Queenslanders chose to waive their right to their claim which just means that the big insurance companies significantly increase their profits instead.
Whilst we cannot return the client back to the position they were in before the injury or illness occurred, the only thing we can do is to seek compensation (which is why the insurance exists in the first place) although we also go a step further by ensuring our clients then receive the majority of the settlement as well.
4. What are you most proud of in your career as a lawyer?
I’m most proud of being a part of something great – being a law firm that is truly putting the client first for once and pioneering the capped fees in no-win, no-fee claims to ensure that injured clients receive the majority of their settlement in claims such as TPD matters.
5. What big changes do you think the legal industry can expect to see over the next 3 years?
Self-automation would be a leading revolution which will impact the way in which we travel down to how we receive our legal services – it certainly will be interesting for the legal profession over the next three years.
Ever changing legislation – Melting glaciers in Antarctica couldn’t keep up with the rate of change of Queensland legislation although what is interesting is how we are constantly adapting to the new legislation. The next three years will see another significant increase on the rate of new legislation as the push for national legislation reform and alignment gains intensity.
The legal profession will continue to alter its service offerings by altering the way in which legal services are provided as we will start to see innovations and changes such as 24-hour lawyer access and more fixed fee self-service online offerings be introduced within Queensland.
6. Favourite TV show?
The I.T. Crowd hands down.
7. At what stage should someone contact you about a legal issue or matter?
Given that our firm offers capped fees in our no-win, no-fee claims which we have not seen other firms match, it is essential that clients contact us immediately after an injury. Simply put, the earlier the better particularly to ensure that the client does not sign up with another firm which may mean that we cannot extend our capped fees to the matter if we take it over if the client has to pay out fees (which may not be capped like ours) to another firm meaning the client may have to end up still paying half of their net settlement in legal fees even though the client is the one with the injury.
8. What should potential clients do before seeing you?
The potential client should have already seen a Doctor or called an ambulance first but once the initial treatment is taken care of, that is all they should do as we can get to work pretty much straight away. It is also important to contact us immediately as there are strict limitation periods that can apply to certain claims within Queensland.