QLD Ex-wife Accessed Car Loan Account - St George Bank Privacy Breach?

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PatrickJSP

Well-Known Member
15 July 2014
16
1
71
St George Bank Car loan department, couldn't protect my privacy. Last 2009 I bought a car under St. George finance. My ex wife managed to accessed my car loan pay out figure. We're still together when I bought the car but not anymore.
 

Sarah J

Well-Known Member
16 July 2014
1,314
251
2,389
Melbourne, Victoria
Hi Patrick,

Whether or not there was in fact a breach of privacy depends on whether your ex wife, at the time of you entering into the car loan, had authority to access your records. Was her name on the car loan at all? And if so, in what form?

Has the breach of privacy (act) caused any monetary or severe emotional harm to yourself?

You may be able to lodge a complaint against St George Bank with the Financial Ombudsman Services. Before doing so, you should raise this with the company and try and resolve the matter: St George customer complaints.